Frequently Asked Questions (FAQs)
1. How do I add a station to my favorites?
To add a station to your favorites, simply tap the heart icon next to the station name. You can access your favorites from the main menu.
2. How does the AI-powered Music Assist work?
Our AI assistant helps you discover new music by providing recommendations based on your preferences. Simply navigate to the Music Assist tab and start interacting with the AI.
3. Why is a station not playing?
Please check your internet connection and try refreshing the station. If the issue persists, it may be related to the station’s availability.
4. Can I remove a station from my favorites?
Yes, just go to your favorites list, find the station you want to remove, and delete it as in iOS device to remove it.
5. Do you own the music or stations?
No, UMusicMix aggregates publicly available music stations. We do not own or have rights to the content provided.
6. Content usage Policy
NCS music is free to use for independent creators and their UGC (User Generated Content)
NCS music is free to use for independent creators and their UGC (User Generated Content)
Need More Help?
If your question is not covered in the FAQs, please reach out to us directly.
Email: larisagrigroyan69@icloud.com
App Issues: If you encounter any bugs or technical issues, please email us with a detailed description of the issue and your device details.
We aim to respond to all inquiries within 24-48 hours.
Thank you for using UMusicMix!
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